New Patient Info | Altona Physio Altona North

Welcome to Altona Physio

๐Ÿ›‘ This Isnโ€™t For You If:

  • Youโ€™re just after a quick rub or a one-off โ€œfixโ€

  • Youโ€™re not interested in doing any home exercises

  • You want to skip the cause and only treat the symptoms

  • You expect it all to go away after one session (we wish it worked like that too)

  • Your GP has told you that you have โ€œ5 free physio sessionsโ€ under a Care Plan. (We donโ€™t offer bulk billing. You can claim rebate from Medicare)

โœ… But It Is For You If:

  • You want a proper plan โ†’ not guesswork

  • Youโ€™re ready to figure out whatโ€™s actually going on

  • Youโ€™re open to doing the work (with our help)

  • You want lasting results โ†’ not just a temporary patch

๐Ÿšถโ€โ™‚๏ธ Your First Step Toward Feeling Better

  • Donโ€™t wait.

  • Book an appointment with our experienced physiotherapists at Altona Physiotherapy & Sports Injuries Centre in Altona North.

  • Start your recovery journey.

Weโ€™ll help you:

๐Ÿ’ฅ Relieve pain

๐Ÿคธโ€โ™€๏ธ Move better

๐Ÿ’ช Build confidence in your body again

  • Our sessions are clinically guided and based on evidence, not trends or guesswork.

  • If you're dealing with pain or movement issues, we recommend starting with an assessment so we can tailor the right treatment for you.

๐Ÿ’ป Booking & Inquiries

  • Weโ€™re a fully digital, paperless clinic.

  • ๐Ÿ’ก We prefer online bookings so we can serve you faster.

  • Please ๐Ÿ“ง email us or ๐Ÿ‘‰ book online for all appointments and inquiries.

  • โ˜Ž๏ธ leave a voicemail if you call. We may miss your call due to spam filters, but weโ€™ll get back to you as soon as we can.

  • ๐Ÿ™ Thank you for your patience and support.

โฐ Clinic Hours (By Appointment Only)

  • ๐Ÿ• Mon Tue Wed Fri: 8AM โ€“ 6PM

  • ๐Ÿ•— Thu 8AM - 6PM

  • ๐Ÿšซ Public Holidays: Closed

  • ๐Ÿ“… Bookings are essential to secure your spot

  • โ— Please note: Walk-ins not available

โ“What to Bring

  • Any relevant scans or referral letters

  • Health fund card

  • Comfortable clothing (shorts for lower limb, tank top for shoulder)

๐Ÿค” FAQs for New Patients

  • Do I need a referral? โ†’ No, unless claiming under Medicare Plan, DVA

  • Can I claim private health? โ†’ Yes, on the spot with HICAPS

  • What if I need to cancel? โ†’ We ask for at least 24 hoursโ€™ notice

  • ๐Ÿ‘‰ FAQs

๐Ÿค” Do new patient appointments fill up quickly?

๐Ÿค” Do new patient appointments fill up quickly?

Yes, they often do. We only have a limited number of New Patient Assessment Consultation slots each week. This 45-minute session includes a full assessment, treatment plan and targeted treatment, so itโ€™s a good idea to book early if youโ€™re starting with a new injury or concern.